Jumpman Gaming Casinos and Sister Sites

Jumpman Gaming Limited runs the largest single casino and bingo network on the British register. Its Gambling Commission account 39175 lists 152 live domains: 19 brands it markets itself and 133 white labels, where a partner owns the name and Jumpman holds the licence, the software and your money. Pink Riches, Wowcher Bingo, Lady Riches, The X Factor Games, Mirror Bingo and The Sun Play are all Jumpman sites.

We checked every one of the 152 domains from a UK connection on 29 September 2026. 151 opened, and all 151 carry Jumpman Gaming in their page code. One, superfluffycasino.com, did not respond.

Jumpman Gaming at a glance

The 2022 settlement

Jumpman paid £500,000 in lieu of a financial penalty, plus more than £13,000 towards the Commission’s costs, in a regulatory settlement the Commission announced on 17 May 2022. A review of the licence, opened in September 2020, found failings in anti-money laundering and safer gambling controls. The published findings included a customer who lost nearly £19,000 in about four months without an adequate affordability check, and another whose account was not suspended until they had lost £23,500 after hitting a deposit trigger. The Commission also found Jumpman relied too heavily on automated messages to customers showing signs of harm, and did not stop people opening several accounts to get around its checks.

The settlement is more than three years old, so the Commission’s business page for account 39175 now shows no regulatory actions. It still happened, and the licence has stayed Active since.

How Jumpman sites work

Every Jumpman site runs on the same platform, and the sites we opened share one layout: a spin-the-wheel welcome offer, a Club tab, a Bonuses tab and an Inbox. The terms are shared too. The points that matter most, taken from the Lady Riches terms and FAQ on 29 September 2026:

• Wagering is 10x the bonus, and real money is always staked before bonus money.
• Bonus winnings are capped. Once you clear the wagering, the most that turns into cash is your lifetime deposits, up to £250. If you have never deposited, the cap is £50. Anything above that is removed.
• Withdrawing early wipes the bonus. Take out real money before finishing the 10x and the bonus balance resets to £0.
• No-deposit spins need a debit card. Free spins without a deposit are only credited after you add a valid card at sign-up.
• Pay by Mobile carries a £2.50 fee per deposit in the terms. The minimum deposit is £10, by debit card, PayPal, Neteller, Skrill, Paysafecard or phone bill.
• Withdrawals leave after a pending period, then take 1 to 5 working days to reach your bank. ID is required before the first one.
• Dormant accounts are suspended after 365 days without a login, and £5 is taken from the balance every 30 days after that until you reactivate.

The cap is the one to understand before you play. It is why a no-deposit win on any Jumpman site rarely pays more than £50, however well the spins land. Our Pink Riches review walks through it with real numbers, and the wagering guide explains the maths.

Jumpman’s own brands

These 19 domains are marked Active on the register, which means Jumpman runs them under its own name rather than for a partner.

All 133 white-label sites

A white label is a brand that belongs to someone else, often a media company or a marketing affiliate, but runs entirely on Jumpman’s licence. The partner chooses the name and the look. Jumpman holds the deposits, runs the verification and handles complaints. That is why Wowcher Bingo, Mirror Bingo, The Sun Play and The X Factor Games all work the same way as Pink Riches underneath.

Are they sister sites?

Yes, in the sense that matters. Every site above sits on one Gambling Commission account, so the same company holds your money and answers your complaint at all of them. In practice that means:

• Self-exclusion carries across. The terms say that if you self-exclude through GAMSTOP, Jumpman will block you from your existing accounts and from registering at its other websites.
• Bonus abuse checks are network-wide. The terms let Jumpman act on behaviour spotted at any Jumpman Gaming website.
• Accounts are still separate. You register and verify on each brand, and a balance on one does not show on another.

Moving from one Jumpman site to another gets you a new welcome offer and a different colour scheme, not different rules. If you want different rules, move to a different licence holder, such as the SkillOnNet casinos or the ProgressPlay network.

Closed Jumpman sites

The register lists 79 more domains as Inactive on account 39175. Some have simply closed. Others now point somewhere else: Madam Riches redirects to Glossy Bingo, which runs on a different licence, Broadway Gaming. Other names people still search for, including LadyLove Bingo, Showreel Bingo and the old dealornodeal.co.uk, are also on the Inactive list. The Deal or No Deal brand itself lives on at dealornodealspin.com, a live white label. If a site from this network has vanished, the account balance is still Jumpman’s responsibility, and the complaints address below still applies.

Contacting Jumpman Gaming

Jumpman does not publish a phone number on its casino sites. The routes it lists are:

• Live chat on each site, 9am to 4pm, Monday to Friday.
• Email through each site’s support page, with replies promised within 2 business days.
• Complaints to complaints@jumpmangaming.com. Jumpman says it acknowledges within 48 hours. Complaints should be made within six months of the problem.
• Disputes go to eCOGRA if the complaint reaches deadlock or is not resolved within 8 weeks.

The registered address on every site is marked “no correspondence”, so letters there will not get a reply.

How to check a Jumpman site yourself

1. Scroll to the footer. A genuine Jumpman site says it is operated by Jumpman Gaming Limited under Gambling Commission account number 39175.
2. Search 39175 on the public register and open the domain names tab.
3. Find the site’s address. Active or White Label means it is live on the licence. Inactive means it no longer trades there.